Customer Success

Can we predict construction incidents before they happen?

Today at ENR’s FutureTech conference in San Francisco, Jit Kee Chin, EVP and Chief Data Officer at Suffolk, announced the results of 6 months of collaboration between our companies. We think it’s groundbreaking and hope you will too.

Topics: Customer Success, AEC Technology, Safety, Artificial Intelligence

Stiles Construction manages photos with the Smartvid-Procore integration

As you might know by now,’s mission is to help companies manage photos & videos from the jobsite. This is an old, messy problem that’s only gotten messier with the addition of mobile devices, wearables, apps, and drones. We’ve explained how we tackle it with machine learning; next, we’re ditching the abstract, technical mumbo-jumbo and showing live examples of how our Procore integration makes organizing and finding photos & videos easier than ever.

Topics: Machine Learning, Customer Success, AEC Technology, Artificial Intelligence, Industrial Media Management

Tapping into the Power of Construction Photos

At, we’re obsessed with the concept of “integration.”

From a dictionary standpoint, that means “the combining of parts or elements into a whole.”

From a practical standpoint, that means the very real synergy that happens when teams and data are all connected.

Topics: Machine Learning, Customer Success, AEC Technology

Why I'm Thrilled to Join

This week, I am thrilled to be joining as Vice President of Sales & Marketing. In this role, I will be leading the company’s efforts to bring our products to market and help industrial companies achieve breakthrough results in risk management and operational productivity.

Topics: Customer Success, Industrial Media Management

Suffolk Interns Use to Innovate


Since I began working as Director of Customer Success at, I've done a lot of work helping customers create value from their industrial photos and video. With increasing need for technology in the construction industry, we at know how crucial it is to instill that value of future thinking in our employees -- Suffolk Construction feels the same way. Priding itself on its level of advanced thinking and innovation, they have paved the way for saving time and money in the field, and they want their newest employees to do the same.

Topics: Customer Success, AEC Technology

On the road: From Silicon Valley to Manhattan. Up next: San Diego & Vegas!

I’ve been on the road a fair amount the last couple of months, attending events and visiting customers in the SF area, NYC and elsewhere. 

Topics: Customer Success, Events

Reflections on ENR FutureTech

“The future is already here — it's just not very evenly distributed.” -  William Gibson, Author

The William Gibson quote above came to mind as I was compiling my thoughts on FutureTech in San Francisco from earlier this month. From case studies on virtual reality to exoskeletons and machine learning, attendees got an end-user-narrated tour of where the future is already in the present. I’ll present some of those examples below. 

Topics: Events, Customer Success, AEC Technology

Meet the Newest Members of Our Amazing Team

You might have noticed that we haven’t blogged in a while. Why? Because we’ve been aggressively hiring. The reports are true. It’s brutally difficult and time consuming finding great tech talent, especially in and around Greater Boston. But I’m happy to say that our search efforts were worth it.

Topics: Industrial Media Management, Customer Success

Subscribe to our blog:

Using AI to predict and prevent construction incidents